| |
|
|
|
| The Washington State Transportation Improvement Board (TIB) is an independent state agency that makes and manages street construction and maintenance grants to 320 cities and urban counties throughout Washington State. TIB uses a performance management dashboard to track its business processes and projects and to establish an accurate overview of the agency's performance. |
 |
| TIB built its performance management dashboard in 2003 and has consistently improved business processes and grant project performance ever since. A dashboard is a software application that tracks business activity; similar to the way an automobile dashboard displays essential information to drivers. The dashboard provides the public the same exact view the Executive Director has to manage the agency's $200 million of revenues generated from 3 cents of the state gas tax. |
| The agency had awarded many more projects than it could afford prior to 2001, and the costly construction bill was coming due just as a new management team took over. The TIB Dashboard helped the agency work through the excess allocation and stabilize its programs. Today the agency has 400 active grant projects, down from 970 in 2001. The length of time for a local government to receive payment dropped from five months in 2001 to just 17 days. Delayed projects dropped 70 percent, saving millions in public funds due to construction cost inflation. Grant projects from TIB's safety program averaged 19 percent fewer accidents and 30 percent less injuries two years after construction. |
|
|
| The TIB Performance Management Dashboard has received several national awards. For more information select a link below. |
The Government Finance Officers Association (GFOA) recognized the Washington State Transportation Improvement Board at its national convention in Ft. Lauderdale on June 17, 2008. The Award for Excellence in Government Finance is the most prestigious recognition of the GFOA. The Award for Excellence in the category of Management and Service Delivery is the first award TIB received in its 40 year history. GFOA cited performance management as a principal factor in making the award.
More Information ... |
 |
The Council of State Governments (CSG) selected the agency for a 2008 innovations award in recognition of TIB's real-time performance management (RPM) dashboard on July 21, 2008.
More Information ... |
 |
The Washington State Quality Award is awarded to organizations that have implemented and achieved exceptional quality performance. These organizations are seen as models for organizations throughout Washington and the nation who seek the same results.
More Information ... |
 |
|
|
| Links to downloadable documents and other resources that highlight the TIB Performance Management Dashboard. |
| An article by Stevan Gorcester and Rhonda Reinke that appeared in the October 2007 edition of Government Finance Review. |
| An article appearing in the Public Performance Measurement and Reporting Network (PPMRN) newsletter, April 2008. |
| An online discussion by Steve Gorcester appearing on the Public Performance Measurement and Reporting Network (PPMRN) website, August 4, 2008. |
| The November/December 2008 issue of the Council of State Governments (CSG) State News Magazine contains an article about the TIB Dashboard and the 2008 Innovations Award. |
| A strategy paper from the Center for Digital Government that features the TIB Performance Management Dashboard. Information on TIB is on page eight. |
| An article from Federal Computer Week that includes information on the TIB Performance Management Dashboard. |
| The TIB Performance Management Dashboard is featured in this article from the August 24, 2009 issue of Federal Computer Weekly. |
|
|
| Links to various website postings that discuss the TIB Performance Management Dashboard. |
| In May 2008, the Dashboards by Example blog featured the TIB Performance Management Dashboard in a blog posting entitled, "Management Transparency Through Dashboards". |
 |
| A January 16, 2008 blog posting titled "Data Dashboards" by Heather Kleba that gives a brief history of TIB's Performance Management Dashboard. |
 |
| ZDNet blogger Michael Krigsman posted an article on his IT Project Failures blog titled "Miracles happen: a transparent gov't dashboard" on June 3, 2008. |
 |
|
|
|