TIB Balanced Scorecard

TIB programs align with the Statewide Results areas:

• Improve the economic vitality of businesses and individuals.
• Improve the statewide mobility of people, goods, information and energy.
• Improve the safety of people and property.
• Improve the ability of state government to achieve results efficiently and effectively.

These are the values that guide our decision-making and which we follow to implement the mission and goals of the agency.

• Provide highest value and greatest service benefit to our clients by focusing on priority community transportation objectives statewide.
• Provide full funding to projects which meet intent of the six year transportation plan in local communities.
• Meet or exceed defined summary target level measures.
• TIB is the agency that local government, transit, and private sector recognizes and advocates on behalf of in meeting their transportation needs. TIB supports interagency projects and problem solving.
• TIB makes effective and consistent decisions based on data.

TIB defines our investors as the Legislature in their capacity as representatives of the taxpayers. The taxpayers want a return on their investment and accountability for results. Our customer group is the 320 incorporated cities and urban counties within the state.

TIB provides information through the legislative committees, sets policies through board action, provides informational meetings with Senate and House Transportation members, and publishes annual reports.

We build trust of customers and stakeholders by transparency of our initiatives, reporting on results, and tracking performance progress.

• Provide highest value and greatest service benefit to our clients by focusing on priority community transportation objectives statewide.
• TIB makes effective and consistent decisions based on data.

TIB strives to gain maximum value from the resources entrusted to us for the benefit of our customers and stakeholders. Finances are managed aggressively, but with strong control while ensuring program consistency and longevity. All managers and staff are responsible for making prudent financial decisions.

If opportunities arise to leverage funding, the agency makes calculated risks based on data to fully fund projects. Increases are controlled to ensure full funding without impairing future programs.

• Provide full funding to projects which meet intent of the six year transportation plan in local communities.
• TIB makes effective and consistent decisions based on data.

TIB is accountable for the success or failure of the projects we fund. The staff are aggressive in project management especially moving delayed projects to construction. Staff monitors the inventory of projects to ensure project progress and control. Staff works to remove barriers to project completion.

The staff educates customers to ensure they have the information to successfully utilize TIB programs. The TIB staff is aware of and can assist with the rules, regulations, and procedures for project submission providing guidance through every step to project completion. Staff regularly contacts customers and exceeds expectations for quality and prompt service.

• Provide highest value and greatest service benefit to our clients by focusing on priority community transportation objectives statewide.
• Meet or exceed defined summary target level measures.
• TIB makes effective and consistent decisions based on data.

TIB tracks internal processes to find efficiencies and decrease turnaround times. TIB's business is constantly under internal scrutiny to find the best way to choose, fund, and track transportation initiatives through team initiatives.

TIB does not do this alone and are committed to ensuring that a balance exists between the needs of moving people and goods efficiently and the economic development opportunities that may arise due to proper infrastructure investments with the sustainability of the resources of the state.

• TIB is the agency that local government, transit, and private sector recognizes and advocates on behalf of in meeting their transportation needs. TIB supports interagency projects and problem solving.
• TIB makes effective and consistent decisions based on data.